Online Florist in Malaysia

Pods & Petals Giftlab – Malaysia’s Preferred Online Florist Malaysia online florist, hamper & gift delivery company

Online Ordering

Online ordering refers to order made via www.gift-lab.com where our website will guide you through the step-by step ordering once you have selected your flower or gifts. The followings are the steps :
  1. Select your main product
  2. Select add-on gifts (if any) and click “Check-out”
  3. Fill in your Email Address and click “Next”
  4. Fill in your “Password” if you have ordered before. Otherwise, fill in and confirm your new “Password” when prompted.
  5. Fill in your Recipient’s Information
  6. Fill in or confirm your order Information
  7. Select your Payment Method
  8. Fill in Your Message Information
  9. Fill in your Preferred Date / Time
  10. Once all ordering details filled, click “Next”
  11. A confirmation page of your detail will appear. Click “Confirm Now” if information provided is correct.
  12. You will be directed to the Payment Method Page which you have selected earlier. Fill in the details accordingly.
  13. Once completed, an auto generated confirmation will be sent to your email. Your unique ordering reference number will be provided.
  14. For any enquiry, call us at +603-7883 0233 or email us at sales@gift-lab.com and quote your ordering reference number.
     

 

Off-line Ordering

1) Order Via Telephone

We encourage you to order online for the fastest possible service, but please feel free to call in your order. Call us at +603-7883 0233 during our office hours and speak to our Customer Service Officer. You may either refer to our website or to our catalogs which we send to our members periodically. Otherwise, inform our Customer Service of your gift requirements and we will advise you on the most suitable bouquets or gifts for the occasions.


2) Order Via Email
Email us your order to sales@gift-lab.com with the following details :
- Your Details (Name, Address, Contacts)
- Your Recipient’s Details (Name, Delivery Address, Contacts)
- Your Ordering Details (Name / Code of Products, Price, Message, Date of Delivery)
- Your Payment Details


3) Order Via Fax
You may print out our order form and fax to us at +603-7885 8327 with your ordering details. To enable us to process the order, please ensure that your order form is legible. Our Customer Service Officer would call and confirm your order within 15 minutes after receiving your order. Otherwise, it is advisable that you call us at +603-7883 0233 and speak to one of our Customer Service Officer to ensure that your purchase form is in order.

 


Download Off-line Ordering Form
(File size: 27kb)


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4) Walk-in
Alternatively, you may walk into our HQ and place your order. Our in-house floral designers will attend to your request on your gifting requirements.

Pods & Petals Giftlab (M) Sdn Bhd
No. 27, Wisma Giftlab,
Jalan 1A/41A, Pusat Perniagaan NZX,
Ara Jaya, 47301 Petaling Jaya
Malaysia

Tel : +603-7883 0233
Fax : +603-7885 8327

Refer to our Payment Method available for our online and off-line purchases.
 
 

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