In our continuous effort to serve you better, we are
pleased to inform you that starting 1 July 2006, we will be
phasing out our old rewards program and rewarding you with new
How to earn Giftlab Points?
• Every RM1 you spend with us earns you 1 Giftlab point.
• Your Giftlab points will never expire
What can be redeemed?
• We have over 30 exciting gifts ranging from cash vouchers to
personal luxury items, toys, electrical appliances and
decorative items available for redemption. You can even use
your points to redeem for flowers and gifts and deliver to
your loved ones.
• Click on our Online Rewards Catalog to check all the gifts
available for redemption. Our
Online Catalog is updated
monthly to provide you the latest rewards specially prepared
How To Redeem?
• You only need a minimum 150 Giftlab Points to start
• Complete the redemption form and fax to 03-7885 8327.
here to print or download our Redemption Form(68KB)
How many Giftlab points do I have
• Call our Customer Consultant at 03-7883 0233 for immediate
• Or fill up the form below :
Giftlab Points’ Information Request Form
Please provide a valid email address
/ hand phone as correspondences will be through email or sms.
Giftlab Points’ Information Request Form is only valid if you
have purchases from 1st July 2006.
Conditions for Redemption
Points are valid for purchases made from 1 July 2006.
Your Giftlab Points have no expiry. Points may be
accumulated to redeem higher range of gifts.
For company orders, Points will only be credited upon
receipt of payment within 30 days from
date of invoice.
Gifts can be collected from Giftlab during operating hours.
For deliveries within the Free Delivery Area,
a 180 points
deduction will be levied. For deliveries outside the Free
Delivery Area, charges will depend on the size and weight of
Points are not transferable.
Points are not valid for discounted or promotional
Giftlab reserves the right to replace any item with another
of equal value depending on stock availability.
Gifts and /or vouchers redeemed are not refundable or
exchangeable for cash or another reward.
What happen to my rewards point
before 1 July 2006?
If you previously purchase from us and that you have submitted
your Realrewards membership number, you will still be rewarded
with Realrewards as per our terms and conditions.